At Keefe Insurance, a subsidiary of  Deland, Gibson Insurance, we are committed to ensuring that our website and all digital services are accessible to everyone, including people with disabilities. This document outlines our accessibility practices, the standards we adhere to, and how you can provide feedback.

Deland, Gibson Insurance takes the following measures to ensure accessibility:

• Clear accessibility targets and responsibilities are in place within the organisation.

Conformance status

The Web Content Accessibility Guidelines (WCAG) are a set of standards that must be adhered to to ensure accessibility for people with disabilities. There are three defined levels of conformance: A, AA, and AAA.

Keefe Insurance is partially conformant with WCAG 2.1 AA. This means that there are some parts of the content that do not conform to the accessibility standard.

Unresolved accessibility barriers due to budget or technical limitations (Disproportionate burden):

1. Text and images of text do not meet minimum contrast ratios
2. Images are missing descriptive alt text
3. Links lack clear, descriptive text or accessible names
4. Use efficient cache lifetimes
5. Avoid an excessive DOM size
6. Ensure text remains visible during webfont load
7. Font display
8. Forced reflow
9. Improve image delivery
10. Time to Interactive
11. Largest Contentful Paint element
12. LCP requests discovery
13. Max Potential First Input Delay
14. Serve images in next-gen formats
15. Network dependency tree
16. Defer offscreen images
17. Render blocking requests
18. Eliminate render-blocking resources
19. Avoid enormous network payloads
20. Minify CSS
21. Minify JavaScript
22. Image elements do not have explicit `width` and `height`
23. Reduce unused CSS
24. Reduce unused JavaScript
25. Serve static assets with an efficient cache policy
26. Efficiently encode images
27. Does not use passive listeners to improve scrolling performance
28. Properly size images
29. Links are not crawlable
30. Image elements do not have `[alt]` attributes
31. Links do not have descriptive text
32. Document does not have a meta description
33. robots.txt is not valid

Assessment methods

Keefe Insurance assessed the accessibility of this site using the following method(s):

• Self-evaluation: The content was evaluated by your own organization or the developer of the content
• External evaluation: The content was assessed by an external entity not involved in the design and development process

Accessibility evaluation report

You can access our accessibility evaluation report at:

https://keefeinsurance.com/wp-content/uploads/sites/3/2025/10/keefe-accessibility-report-10-6-2025.pdf

Accessibility evaluation statement

You can access our accessibility evaluation statement at:

https://keefeinsurance.com/wp-content/accessibility-statement/

Feedback process

We welcome your feedback on the accessibility of Keefe Insurance. Please get in touch with us via one of the following methods:

Phone: 888-528-3310
E-mail: info@keefeins.com

Visitor Address:

Keefe Insurance
51 W Central St,
Franklin, MA 02038

Postal Address:

Keefe Insurance
51 West Central Street (Route 140)
PO Box K,
Franklin MA 02038

We aim to respond to feedback within two business days.

Formal complaints

If you haven't received a timely or adequate response to the accessibility issue. Please raise a formal complaint to the given enforcement team:

U.S. Department of Justice
Civil Rights Division
Disability Rights Section
950 Pennsylvania Avenue, NW
Washington, D.C. 20530-0001